PROGRAM TESTIMONIALS
 

Below is a sampling of what industry professionals are saying about the NCPC Program.

There is no doubt when I started the process of studying for the exam I was a little overwhelmed; however, through the process I gained so much knowledge not only over the check process itself but also the rules and regulations governing the process. That knowledge will undoubtedly help me in resolving any situation that may arise within our organization.

Pam Kirby, NCP
AVP, Application Support
Your Community Bank

Having the NCP certification gives me the creditability I was looking for when responding to check issues within our financial institution. The continuing education will always keep me on top of current rules and regulations.

Kathy Barnes, NCP
Asst. Vice President, Item Processing Application Support
Your Community Bank

I’ve been in the financial services industry for nearly 22 years and it’s astonishing how much the payments industry has changed since the introduction of Check 21. The NCPC program has been a great way to broaden my business acumen on a variety of topics and trends, and kept me abreast of industry rules and regulations as well as fraud and risk mitigation. I really enjoyed the learning experience and have already recommended it to my peers! Thank you ECCHO/NCP for the invitation to take part in the inaugural class of National Check Professionals.

Bev Federico, NCP
AVP, Sr. Operations Manager
Client Research & Resolution Services
Utica Return Item Research / Research & Adjustments
Bank of America

NCPC has definitely helped me have a better understanding of check processing. I realized that there was a lot that I did not know. I am now more confident in answering questions and dealing with issues related to processing. I think that it is a great program to offer to people within the banking industry.

Lisa L Heller, NCP
TP, Section Manager Research & Adjustments, Officer
Bank of the West

I am proud to be a part of the inaugural group of National Check Professionals. I really like the challenge that the breadth of subject matter in the exam put before me. In attending the Webinars and reading the ‘Questions of the Day’ I could tell that the test would cover a lot of ground. That made go out and study information from areas I had less experience in. It also led me to go back and brush up on a lot of information I had not used for a while. The whole experience has made me really update my knowledge base with both old and new ideas and information.

Nolan Heiter, NCP
VP, Balancing & Control Group
SunTrust Bank

I strongly encourage banking professionals to strive to achieve the NCP designation. The knowledge I gained from the webinars and self-study has been beneficial in every aspect of my job. Learning the various regulations and banking products dealing with all aspects of a check, and the various processes that are involved is essential in keeping up with the ever-changing payments system. Not to mention that I am so ecstatically proud to have studied so hard and be rewarded with the NCP certificate that I earned on my own!

Deanne Rentsch, NCP
Reliabank

NCPC accreditation is very important for Check Professionals. Processing payments has always been complex, but the magnitude of change since Check 21 requires Check Professionals to be ahead of the curve on new regulations, new technology, and new processes. This is the time for all of us to be at the top of our game.

Cheryl Kendrick, NCP
Senior Vice President, Deposit Operations
Central Technology Services

As a compliance professional studying for the NCP prepared me not only for the exam but provided me with excellent materials and information that I continue to use today . I would suggest this certification to anyone who has an interest in developing a greater understanding of check payment systems.

Charla Tompkins, NCCO, AAP, NCP
Senior Policy Analyst & Compliance Officer
Navy Federal Credit Union

I am honored to have had the opportunity to support the Pilot NCPC Program. It is such an important step for Check Professionals in the banking industry to be recognized for their knowledge and contributions to the Payments Industry.

Alison Lyewski, NCP
SunTrust Bank
Group Vice President
Service Management & Governance
Print, Distribution Services, and Float Management

I was honored to have been a part of the NCPC Pilot Program and to be able to pass the test on the first go around! I have worked in Operations and with checks for the biggest part of my career. I looked at this as being an excellent opportunity for me to sharpen and expand my knowledge base. While studying for the exam, I realized there was a lot I had forgotten and a lot that I didn’t know. Thank you for the privilege of being a part of the FIRST class! I hope to do my Credit Union and its members proud!

Dawn E Heuss, AAP, NCP
ACH & Debit Card Coordinator/Accounting Specialist
State Highway Patrol Federal Credit Union

Earning the NCP certification has given me a new level of understanding when it comes to the relatively recent changing world of checks. Having this additional knowledge is a good compliment to my existing ACH check processing knowledge. I would recommend this certification to those who deal with check payments whether on the sending side, receiving side, or anything in between.

Maylene Oczak, AAP, NCP
Senior Payment Systems Specialist
United Educators Credit Union
 

To submit a testimonial about the NCPC Program, please email jjohnson@eccho.org or call 770-452-0961.